> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Dell Warranty API

> Read Dell's warranty and support coverage, model, ship date and parts for each service tag, up to 100 tags in one call

The common use is lifecycle planning: a dashboard or a scheduled agent checks the service tags of a customer's Dell hardware and shows which servers and other devices leave warranty or support in each coming quarter. An agent can also note a device's coverage and end date on its ticket.

> [!NOTE]
>
> Automatically enabled when you configure Dell Warranty permissions in your agent workflow.

## What It Does

* Look up up to 100 service tags in one call, with each tag's warranty and support entitlements: service level, start and end date, and whether it shipped with the system
* Read each tag's model, product line, ship date and country
* Read the parts a system shipped with, one tag at a time
* Report a tag Dell does not know, or a failed check, as not verified, never as covered

Dell's Warranty API does not say whether a warranty can be extended, so the agent never reports an extension as confirmed.

## Permission Groups

| Group | Access levels | Covers |
| - | - | - |
| Warranty and Assets | Disabled, Read Only | All four Dell Warranty API operations: the asset header, entitlements, parts, and all three at once |

## Setup

See [Connecting Dell Warranty to Neo](https://docs.neoagent.io/integrations/dell-warranty/connecting-to-neo.md).


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