> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# MPS Monitor API

> Read MPS Monitor supply alerts, devices and counters, and record the supplies shipped against an alert

The common use is a daily report of open supply alerts: the agent lists each customer's toner, drum and maintenance kit alerts with the device, the level, the forecast and the suggested part number, and opens or updates a ticket for each. On a printer ticket, the agent reads the device's supply levels, panel messages and open alerts.

> [!NOTE]
>
> Automatically enabled when you configure MPS Monitor permissions in your agent workflow.

## What It Does

* List open supply alerts by customer, device, supply type and date, with each alert's level, forecast and suggested part number
* Hide or postpone an alert, and record the supply shipped against it
* Read devices with their supply levels, counters, meter reads, panel messages and history
* Read customers, their offices, projects and settings, and the dealer's data collectors and their status
* Read and change alert limits and the email notifications to the dealer and its customers
* Manage HP SDS and Zebra devices: reboot, update firmware, send a panel message
* Read the supply catalog and pricing, contracts and invoices, users and roles, and the dealer's settings

## Permission Groups

| Group | Access levels | Covers |
| - | - | - |
| Supply Alerts and Shipments | Disabled, Read Only, Read/Write | Supply alerts, consumables, shipped supplies and orders |
| Devices and Counters | Disabled, Read Only, Read/Write | Printers and copiers with their levels, counters and history, and the product models |
| Device Management (HP SDS and Zebra) | Disabled, Read Only, Read/Write | HP SDS and Zebra device actions, firmware, configuration and connectors |
| Data Collectors | Disabled, Read Only, Read/Write | The data collectors at each customer, their scans, clusters and versions |
| Alert Limits and Notifications | Disabled, Read Only, Read/Write | Alert limits, panel message and trace volume alerts, and email notifications |
| Customers, Offices and Projects | Disabled, Read Only, Read/Write | Customers with their settings, offices, cost centers, projects and custom fields |
| Supply Catalog and Pricing | Disabled, Read Only, Read/Write | Dealer supplies, supply sets, price listings, product replacements and trading partners |
| Contracts and Invoices | Disabled, Read Only, Read/Write | Customer contracts and invoices |
| Users and Roles | Disabled, Read Only, Read/Write | Portal users and their roles |
| Dealer Settings and Integrations | Disabled, Read Only, Read/Write | The dealer's settings, branding, single sign-on, ERP and logistics integrations, and support tickets with MPS Monitor |
| Reports and Operation Logs | Disabled, Read Only | Saved analytics reports and background operation logs |

Neo always asks a technician before it deletes a customer or a device, removes a data collector or a device from HP SDS, deactivates a customer's HP SDS, or removes a user's second factor, whatever the group's approval setting. Neo hides every password and credential in MPS Monitor's answers and never sends one; a technician enters them in the MPS Monitor portal. On a ticket, the agent works only on the MPS Monitor customer mapped to the ticket's company.

## Setup

See [Connecting MPS Monitor to Neo](https://docs.neoagent.io/integrations/mps-monitor/connecting-to-neo.md).


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